Why you should choose an AFRA removalistPosted on 07 April, 2015 in
Whether you’re moving to a new home or to a new business premises, there’s one thing that everybody who moves shares – stress! And we’re not talking “I’ve left my wallet in the office” stress, we’re talking about one of the most stressful events life can throw at you! That stress can be considerably reduced when you’ve got reputable AFRA removalists at your disposal, and here’s why!
What is AFRA?
AFRA (or the Australian Furniture Removers Association) is an official body of removals experts that helps regulate the removals industry. It’s who the government turn to when they need to make industry decisions. It’s the seal of integrity that any removal company worth a look will carry. But most of all, it offers the public protection and guidance knowing that any removal company worth AFRA accreditation is honest, professional, and complies with strict membership standards. Standards that include:
Offering you the right insurance
Having insurance for your move isn’t a legal requirement but it’s a no brainer. If there’s ever a time for your stuff to get damaged – it’s during a move. AFRA removalists offer their customers insurance that covers your entire move, including public liability insurance and comprehensive transit insurance to cover both residential and commercial moves. There’s no substitute for peace of mind, especially during the chaos of moving!
Delivering a quality service
When you’re figuring out how to choose a removalist, you’ll probably have quality service at the top of your list. After all, we all want an easy and professional ride when moving. All AFRA members have been scrutinised on their level of service, from the first contact with a potential customer and providing fair quotes to moving your items with the utmost attention and care.
Being an AFRA removalist means delivering the best service possible, and regular check-ups ensure that the service of AFRA members stays consistent over time.
First rate facilities and processing standards
Unsurprisingly, one of the biggest stress triggers when moving home or business is lost or damaged goods. And guess what? One of the key benchmarks for AFRA accreditation is providing super secure facilities and safe processing. This means having vehicles that are fit for purpose and regularly maintained, having secure storage facilities that would give Fort Knox a run for its money, and having all the necessary equipment to ensure the safe handling and transport of your precious belongings from start to finish.
Top notch training
Packing, unpacking, and moving may not be rocket science but it does require a set of skills, knowledge and expertise to execute safely without a hitch. All AFRA removalists have access to training tools and must put their employees through a dedicated training program to ensure that they carry the professional abilities needed to protect your belongings and provide a stress free service.
Conflict resolution guarantee
Most moves are problem free, but, unfortunately, as with any business or industry, mistakes can be made. In the event that you’re not satisfied with the service you received and cannot resolve your dispute with your AFRA accredited removal company, you’ll be able to approach the AFRA office for help in resolving the claim. In all conflict situations that cannot be resolved, AFRA removalists have to abide by the decision made at an independent disputes tribunal.
Hopefully you won’t need to ever go down this route, but at least with an AFRA member you’ll know your complaint will be acknowledged and your rights fully protected if you do.
We wouldn’t settle for any less
That should be compelling enough to highlight the importance of using an AFRA accredited removal company. Now, where do you find such a company? Well, right here of course! We’re AFRA approved and a local Darwin and Palmerston removal company that offers a wide variety of services. Whether you’re moving your home across town or your business to a new state, we can help!
We’re proud to have our AFRA seal of integrity. So, if you need a professional hand with your upcoming move why not get a quote or give us a quick call on 08 8931 1133. You can read more about the Australian Furniture Removers Association at www.afra.com.au.